OUR IMPACT 2020/21


In accordance with the priorities laid out in our Strategic Plan, the Society has set about implementing processes and procedures to better measure the impact of our work assisting people experiencing disadvantage and plan for future decision-making. By improving our reporting methods and taking a whole of Society approach, we will be able to continue meeting the needs of the people we assist right now and going forward. 

Our work in community can be chiefly considered under three categories: Conference work, services, and advocacy.  

Find out below how we measure our impact in each of these areas. 


St Vincent de Paul Society members are the public face of our good works in over 350 communities throughout the state and work as part of Conferences. 

The core work of the Society is visitation – the act of members visiting people in their homes, nursing homes and hospitals. For many of our members, conference work is closely tied to living out their faith by serving the poor. Members build trust and accompany people in times of hardship, providing practical assistance such as food and electricity vouchers, furniture and clothing, and helping with other living expenses such as medical bills or back to school costs. 


We define our services as those professional programs delivered by trained staff and volunteers. These include support services across homelessness and housing, disability, community inclusion and health portfolios. 

Our services are designed and developed with the following impact vision statement in mind: 

People have improved wellbeing, social and economic participation and acceptance as a result of interacting with our services, through: 

  • Having access to, or remaining in long-term, stable and safe accommodation that meets individual needs; 
  • Ability to maintain or improve health and wellbeing based on personal circumstances; 
  • People and communities being more accepting, inclusive and knowledgeable of each other; 
  • Capability of making informed choices and having access to supports that meet individual needs.

We monitor this impact through the following outcomes: 

  • Stability in personal finances and accommodation; 
  • People have stable mental and physical health; 
  • People feel connected to others; 
  • People are able to deal with challenges in an effective way and recover quickly. 


While our work in this space may not have the same immediate and tangible impact as the other two categories, our long-term approach in advocating for a more just and compassionate society is fundamental to the Vincentian ethos. 

Through our advocacy work we aim to build mutual understanding between people from different walks of life and promote policies that alleviate people from disadvantage and poverty. 

We are able to improve social policy and bring about change by leveraging the strength of our reputation and brand through collaboration with government, industry, and the private sector.